Industry · Logistics and transportation
Technology for logistics and transportation.
Carriers, freight forwarders and distribution businesses coordinate people, vehicles and goods across locations in real time. Small information delays become missed slots and unhappy customers.
Common operational challenges
What tends to slow things down.
- 01Job and shipment status shared by phone and messaging
- 02Proof-of-delivery and documents collected on paper
- 03Dispatch decisions made without a current view of capacity
- 04Customer updates sent manually
Capabilities and systems
Where Omnexa would typically help.
Relevant Omnexa capabilities
Representative systems
- Driver and field-worker mobile apps
- Dispatch and job-allocation tools
- Customer tracking portals
- Document capture and classification
Related solution foundations
Integration and governance
Connections and controls to plan for.
Integration requirements
Telematics and GPS providersTransport and warehouse management systemsCarrier and customs APIsAccounting systems for billing
Security and governance considerations
- Location data collected only where necessary
- Offline data protected on devices
- Role-based access for customers, staff and partners
- Retention rules for documents and tracking data
Representative solution scenario
Digital proof of delivery for a regional carrier
- Starting situation
- Drivers return paper delivery notes at the end of each day, delaying invoicing and leaving customers without confirmation.
- Proposed system
- A mobile app captures signatures, photos and exceptions offline, syncing to the dispatch system and triggering customer notifications and billing.
- Expected categories of improvement
- + Faster delivery confirmation
- + Earlier invoicing
- + Better exception visibility
START A CONVERSATION
Discuss a logistics and transportation project.
Describe your current systems and where work gets stuck. We will respond with questions and an initial view on approach.